Automation is becoming an integral part of the modern workplace, influencing everything from manufacturing to logistics and beyond. As businesses integrate automated systems, occupational health and safety (OHS) professionals need to navigate the balance between maximizing benefits and mitigating potential risks. For safety managers, understanding the pros and cons of automation is crucial to ensuring that productivity, efficiency, safety, and worker health and well-being are being met.

Top 5 Pros of Automation from an OHS Perspective

  1. Reduction of Repetitive Tasks
    Automation can handle repetitive, monotonous tasks, which reduces workers’ exposure to repetitive strain injuries (RSIs) and musculoskeletal disorders. This is particularly beneficial in industries like manufacturing and warehousing, where repetitive motions can lead to long-term health issues.
  2. Improved Precision and Accuracy
    Automated systems are generally more precise than humans, reducing the likelihood of errors that could result in accidents or unsafe conditions. For example, robotic arms in assembly lines can ensure consistent quality, eliminating the risks associated with human fatigue and manual handling errors.
  3. Reduction in Exposure to Hazardous Environments
    Automated machines can operate in environments that are dangerous for humans, such as extreme temperatures, confined spaces, or areas with hazardous chemicals. This keeps workers out of harm’s way, reducing the risk of occupational diseases and accidents.
  4. Predictive Maintenance and Risk Detection
    With advanced sensors and machine learning, automated systems can predict when maintenance is needed or when a system is about to fail, potentially preventing accidents before they happen. These predictive capabilities can significantly reduce downtime and workplace incidents.
  5. Increased Productivity with Safety Enhancements
    Automation often leads to higher productivity levels. With machines taking on more tasks, workers can focus on oversight and higher-value activities. This shift reduces the likelihood of accidents related to overwork or rushing to meet quotas, promoting a safer work environment.

Top 5 Cons of Automation from an OHS Perspective

  1. Increased Job Stress Due to Monitoring Requirements
    Automation doesn’t eliminate the need for human oversight. Workers may be required to monitor complex systems, which can be mentally taxing. The pressure to quickly resolve issues when automation malfunctions can also increase stress levels and the risk of errors.
  2. Skill Gaps and Job Displacement
    Automation can render some jobs obsolete, creating a need for workers to upskill or transition into new roles. For those unable to adapt, job displacement can lead to financial strain, increased stress, and associated mental health issues. There may also be a shortage of workers with the skills required to manage and maintain advanced automated systems.
  3. Over-reliance on Automation
    Over-reliance on automation can create complacency, where workers may become less vigilant in monitoring systems or following safety protocols. This can lead to unsafe conditions when automated systems fail or behave unexpectedly, especially if workers are not properly trained to intervene.
  4. New Safety Hazards
    Automation introduces new types of risks, such as machinery malfunctions, programming errors, and cybersecurity threats. Machines operating autonomously can pose dangers if not correctly programmed or maintained, leading to accidents involving machinery or exposure to hazardous processes.
  5. Ergonomic Issues in Supervision Roles
    Workers tasked with overseeing automated systems often spend long periods sitting at control stations, which can lead to ergonomic issues like back pain, eye strain, and other health concerns. This shift away from active, physical work to sedentary monitoring roles can impact overall worker health.

What Safety Managers Should Be Aware of During Automation Implementation

Safety managers play a pivotal role in ensuring that automation enhances rather than compromises workplace safety. When a business is considering automation, safety managers should:

  1. Conduct a Comprehensive Risk Assessment
    Before implementing automation, evaluate the potential risks associated with both the technology and its interaction with human workers. Identify any new hazards that automation could introduce and develop mitigation strategies.
  2. Ensure Adequate Training for Workers
    Workers need thorough training on how to interact with automated systems, including how to respond to malfunctions, troubleshoot problems, and maintain the equipment safely. Safety managers should ensure ongoing education as technologies evolve.
  3. Monitor Changes in Workloads and Mental Health
    While automation reduces physical workload, it can increase mental stress. Safety managers should be alert to signs of burnout, job dissatisfaction, and mental health concerns arising from workers adapting to new technologies and responsibilities.
  4. Focus on Ergonomics in Control Stations
    As workers shift to monitoring roles, ensure that workstations are ergonomically designed to reduce strain and discomfort. Incorporating ergonomic best practices can help prevent injuries related to prolonged sitting and screen use.
  5. Plan for System Failures
    Even the most advanced automation systems can fail. Safety managers should establish clear protocols for responding to automation breakdowns and ensure that workers are prepared to safely intervene when necessary. Regular drills or simulations can help reinforce these procedures.

Conclusion

Automation presents a range of benefits and challenges from an occupational health and safety perspective. By understanding the pros and cons and taking proactive measures, safety managers can ensure that automation enhances workplace safety while minimizing risks. Balancing the technological advancements with human oversight and health is key to creating a safe and productive automated work environment.